Shopify Plus•🇺🇸United States

TrueSea Shopify Plus Store

TrueSea generates $550k+ in monthly sales and supports ~100,000 active Shopify Plus subscriptions, built for scale, speed, and high-converting checkout flows.

Key Results

$550k+

Monthly Sales

Average monthly revenue

100,000

Active Subscriptions

Current active subscriptions

92%

Subscription Retention

Monthly subscription retention rate

99.5%

Transaction Success

Successful payment processing rate

Project Overview

We developed a comprehensive Shopify Plus store for TrueSea, a subscription-based ecommerce business that has achieved remarkable success with over $550,000 in monthly sales and 100,000 active subscriptions. Built entirely on Shopify Plus, the store handles everything from subscription management, recurring billing, inventory management, vendor management, to customer service. It leverages Shopify Plus's advanced features including automated subscription renewals, flexible billing cycles, subscription upgrades/downgrades, and comprehensive analytics. The store handles everything from subscription management, recurring billing, inventory management, vendor management, to customer service. Shopify Plus's scalability and reliability are critical to handling the high volume of transactions and subscriptions seamlessly.

Timeline

18 weeks

Client

Michael Smith

The Challenge

Building a Shopify Plus store capable of handling $550k+ monthly sales and 100,000 subscriptions required solving several complex challenges: - Managing 100,000+ active subscriptions with different billing cycles on Shopify Plus - Processing high-volume transactions reliably using Shopify's infrastructure - Handling complex vendor and supplier relationships - Managing inventory across multiple suppliers with Shopify's multi-location inventory - Implementing flexible subscription management (upgrades, downgrades, pauses) using Shopify apps and custom solutions - Ensuring seamless payment processing for recurring charges - Leveraging Shopify Plus's scalability to handle peak traffic - Providing excellent customer experience at scale - Managing subscription lifecycle and renewals - Handling customer service and support efficiently

Our Solution

We built a robust, scalable Shopify Plus store with comprehensive subscription management: **Shopify Plus Subscription System:** - Custom subscription app integrated with Shopify Plus - Flexible subscription plans with multiple billing cycles - Automated renewal and billing using Shopify's payment processing - Self-service subscription management portal built with Shopify Storefront API - Pause, upgrade, downgrade, and cancel capabilities - Prorated billing for plan changes - Dunning management for failed payments using Shopify Plus features **Shopify Plus Store Features:** - Multi-vendor product catalog managed through Shopify - Vendor onboarding and management system - Inventory synchronization across suppliers using Shopify's inventory APIs - Order routing and fulfillment automation with Shopify Flow - Commission and payout management - Vendor analytics dashboard using Shopify Analytics **Payment & Billing on Shopify Plus:** - Shopify Payments integration for seamless transactions - Recurring billing automation through subscription apps - Failed payment retry logic - Refund and chargeback handling via Shopify admin - Tax calculation and compliance using Shopify Tax - Invoice generation and delivery **Shopify Plus Scalability:** - Leveraging Shopify Plus's cloud infrastructure - Database optimization for high-volume queries - Shopify CDN for fast content delivery globally - Load balancing handled by Shopify Plus - Monitoring and alerting for system health **Customer Experience:** - Custom Shopify theme for intuitive subscription management - Mobile-responsive Shopify design - Fast Shopify checkout process - Order tracking and notifications via Shopify - Customer support portal integrated with Shopify - Self-service account management

Technologies Used

Shopify PlusReactNext.jsTypeScriptNode.jsPostgreSQLStripeRedisDockerAWSElasticsearchSendGrid

Key Features

✓Subscription management system
✓Recurring billing automation
✓Inventory management
✓Order fulfillment automation
✓Customer portal
✓Vendor dashboard
✓Advanced analytics
✓Payment gateway integration
✓Email notifications
✓Mobile-responsive design
✓API for third-party integrations

Kytwo built us an incredible Shopify Plus store that handles over $550k in monthly sales and 100,000 subscriptions flawlessly. Their deep expertise in Shopify Plus and subscription management is unmatched. The store scales beautifully and we couldn't be happier with the results.